FAQ

General

We’ve sourced the finest, clean ingredients and are committed to using as many natural ingredients as possible.

At MARA, we also believe in science and use the best possible ingredients to give you clean, non-toxic formulas that are safe, stable and deliver results.

We avoid all ingredients that cause eco-toxicity by bioaccumulating in our oceans, marine life and food chains, ultimately harming our waters and our wildlife. We are a pioneer in Blue Beauty – safe for you and safe for our planet.

You will not find these ingredients in our formulas: Aluminum Chlorohydrate, Animal Fats/Oils/Musks, Animal Testing, Benzalkonium, Chloride, Benzophenone, Bisphenol A (BPA), BHA, BHT, Butoxyethanol, Coal Tar Dyes, 1,4 Dioxane, Detergent, Drying Alcohols, EDTA, Ethanolamines (MEA/DEA/TEA), Formaldehyde, Hydroquinone, Lead, Liquid Paraffin, Liquid Petrolatum, Methyl Cellosolve, Methylisothiazolinone, Methylchloroisothiazolinone, Mercury, Mercury Compounds, Mineral Oil, Oxybenzone, Parabens, Paraffin Oil, Perfumes, Phthalates, Polyethylene Glycol (PEGs), Polysorbates, Propanol, Resorcinol, Silicones, Sensitizing colorants, Silicones, Siloxanes, Sodium Laurel Sulfate (SLS), Synthetic Fragrance, Sulfates, Thimerosal, Toluene, Triclosan, Triclocarban

We are Leaping Bunny Certified. All MARA products are cruelty-free.

All products are vegan except except Volcanic Sea Clay Detox Masque (honey) and Pearl Peptide Glaze (pearl powder.)

Due to the high concentrations of natural ingredients, color and scent can vary from batch to batch.

MARA is globally sourced and manufactured in Los Angeles, CA.

Unopened, our products have a two year shelf life from the date of manufacture. Once opened and if stored properly, our products period after opening is up to one year. Since our products are clean, they must be stored in a cool, dry place and kept out of direct sunlight. Caps must be tightly secured after every use to prevent oxidizing.

MARA VIP discount codes cannot be combined with other promo codes and offers. Order minimums apply.

Birthday Reward is only valid for 1 month.

If a member enters a birthday that's within the next 30 days, the reward will be delayed until 30 days from the date of entry

Shipping / Orders

We do our best to make your skin glow. If you’re unhappy with your purchase, we’ll find a solution for you. Most of our products can be returned within 14 days of purchase. Please see our Returns page for further information.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Please see our Shipping page for further information.

International Orders: If Customs charges occur please note that the buyer (you) is 100% responsible for the fees. MARA is not responsible for customs charges. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs.

Some of our most-loved items go quickly — when a product is available for pre-order, it means you’re reserving yours ahead of the next restock. If your order contains a pre-order item, your entire order will ship together once the pre-order item is back in stock. We aren’t able to split shipments at this time.

FINAL SALE POLICY

All pre-order purchases are final sale and not eligible for returns or exchanges, so please double-check your order before completing checkout. If you need assistance or have questions prior to purchasing, our team is always here to help.

Please reach out to orders@themarabeauty.com immediately if you would like to edit your order.

Subscriptions require a minimum of two deliveries before you are able to cancel. After your second shipment, you may cancel at any time.